The National Bank of Cambodia (NBC), through its official social media channels, confirmed on November 18, 2025, that:
- The public can continue to exchange old, worn, or torn Riel banknotes for new ones on an ongoing basis.
- This service is provided free of charge (no service fee).
- You can make the exchange at any NBC provincial or capital branch nearest to your home, during regular working hours.
Case Study: Exchanging Fire-Damaged Currency
As an example of this service, the NBC branch in Battambang province exchanged new Riel notes for the owner of a merchandise shop named Heng Chhay Ly in Battambang city on November 18, 2025.
- The shop owner’s money, totaling 6,388,500 Riel, had been damaged by fire.
- The National Bank successfully exchanged the damaged currency for new notes.
Conditions for Exchange
The exchange of damaged currency is carried out based on specific conditions:
- The banknotes must be genuine Riel notes (not counterfeit).
- According to the assessment guidelines, the banknote must retain more than 70% of its original size and integrity.
The National Bank of Cambodia confirmed that it continues to provide this service—exchanging old, worn, or torn Riel banknotes—at all NBC branches across the country.