All international travelers arriving in Cambodia by air are now required to complete an electronic Arrival Card (e‑Arrival Card) before immigration clearance. The paper arrival form has been phased out. This guide explains who needs an e‑Arrival Card, how to complete it online or via the mobile app, and common mistakes to avoid.
⚡ Quick Overview
| Item | Details |
|---|---|
| Who needs it? | All foreign travelers arriving by air (exemptions for some ASEAN nationals? No, all must submit). |
| Where to apply | Official website: www.arrival.gov.kh or “Cambodia e‑Arrival” mobile app (iOS / Android). |
| When to apply | Up to 7 days before arrival. |
| Cost | Free (no fee). |
| Validity | Single entry (must complete a new card for each arrival). |
| Processing time | Instant (confirmation received by email). |
📱 What Is the e‑Arrival Card?
The e‑Arrival Card is a digital replacement for the old paper arrival form. It collects:
- Personal information (name, passport number, date of birth, nationality).
- Flight details (flight number, arrival date).
- Address in Cambodia (hotel or residence).
- Health declaration (COVID‑19 no longer required, but general health questions remain).
Once submitted, you receive a QR code by email. You can save it on your phone or print it. At immigration, present your passport and the QR code (digital or paper).
🖥️ How to Complete the e‑Arrival Card (Step‑by‑Step)
Option A: Online via Website
- Go to the official website:
www.arrival.gov.kh(look for the padlock icon – this is the only legitimate site). - Select your language (English, Khmer, Chinese, etc.).
- Click “New Application”.
- Fill in your personal details exactly as they appear on your passport.
- Enter your flight details and expected arrival date.
- Provide your address in Cambodia (hotel name or residential address).
- Complete the health declaration (simple checkbox questions).
- Review all information, then submit.
- You will receive a confirmation email with a QR code. Save it to your phone or print a copy.
Option B: Via Mobile App
- Download “Cambodia e‑Arrival” from the Apple App Store or Google Play Store.
- Open the app and select “New Application”.
- Scan your passport’s MRZ (machine readable zone) or enter details manually.
- Follow the same steps as the website (flight, address, health).
- Submit and save the QR code to your phone’s wallet or gallery.
💡 Pro tip: You can complete the application up to 7 days before your flight. Do it at home to avoid slow airport Wi‑Fi.
✅ What to Do Upon Arrival
- Keep your passport ready – immigration officers will scan your passport and verify your QR code.
- Have the QR code accessible – either on your phone screen or printed on paper.
- No need to print – digital QR codes are accepted, but a backup printout is recommended in case of phone issues.
The process adds only a few seconds per passenger. Since the e‑Arrival Card is linked to your passport, officers can retrieve your data even if you lose the QR code, but having it speeds things up.
⚠️ Common Mistakes to Avoid
| Mistake | Consequence | Fix |
|---|---|---|
| Using a fake or unofficial website | Theft of personal data, credit card fraud. | Only use www.arrival.gov.kh or the official app. |
| Entering passport details incorrectly | QR code may not match your passport; immigration delays. | Double‑check name spelling, passport number, expiration date. |
| Waiting until the airport | Slow airport Wi‑Fi or crowded kiosks; possible missed flight. | Complete at least 1 day before departure. |
| Not saving the QR code | Cannot retrieve easily; must re‑enter data at airport kiosk. | Screenshot or download PDF. |
| Confusing e‑Arrival with e‑Visa | e‑Arrival is free and required for everyone; e‑Visa is a separate paid visa. | Both may be needed if you don’t have a visa on arrival. |
🔗 Related Travel Guides
- Cambodia Visa Guide 2026: Tourist, Business, E‑visa Explained
- Techo International Airport: Complete Guide for Travelers (2026)
- Cambodia Travel Tips for First‑Time Visitors
- How to Avoid Scams in Cambodia (Tourist & Business)
❓ Frequently Asked Questions
Is the e‑Arrival Card mandatory?
Yes, for all international passengers arriving by air. There is no paper form anymore.
Do I need to complete one for each family member?
Yes, each traveler must have their own e‑Arrival Card with their own QR code.
Is there a fee?
No, it is completely free. Beware of scam websites asking for payment.
What if I lose my QR code?
Immigration can retrieve your information using your passport, but it may take longer. It’s best to save the QR code as a screenshot or print it.
Can I submit the e‑Arrival Card for a land border crossing?
Currently, the e‑Arrival Card is only for air arrivals. Land borders may still use paper forms or have separate systems.
How early can I apply?
Up to 7 days before your arrival date. You can also complete it on the same day.
📢 Disclaimer
The e‑Arrival Card system is managed by the General Department of Immigration. Requirements may change. Always check the official website www.arrival.gov.kh before traveling.
🎯 Final Thoughts
The Cambodia e‑Arrival Card is a simple, free, and time‑saving digital form. Completing it before you fly will help you breeze through immigration and start your trip without stress. Just remember to use the official website or app, enter your details carefully, and keep your QR code handy.
Safe travels to the Kingdom of Wonder!